FAQ
How to customize your name and number?
You need to leave your custom information about the name and the number in the Special Instruction(optional) when you are adding payment informations. So that we can customize them for you before we ship the order. If not, we will send the shirt without the name and the number to you. Thanks!
When is live customer service available?
A friendly representive is waiting to answer your questions.
We're here everyday from 9:00-18:00 (GMT+8)
Can I email my questions or concerns?
Sure, Just send a message to support@soccerfordream.com and we'll have an answer for you within 12 hours.
For the fastest response, be sure to write down your order number in the message body.
Social Contact:
Whatsapp: +86 188 2624 8823
ORDERING INFORMATION
How do I order online?
Ordering online is easy and safe.
Our website will walk you through placing an order
1. Use our search bar or browse by department to find the item you want.
2. Click on the item you want.
3. Read the information on the product page and choose among available size and customization options for that item.
4. When you're done, click add to cart.
5. You can adjust quantities from the shopping cart.
6. Check your order carefully, then Submit your order.
How do I change my order?
You can change an order at any time before it enters the shipping process.
If you want to change your order, please contact customer service as soon as possible to chat online or send an email to support@soccerfordream.com
We cannot change, cancel, or correct your order in any way after it has entered our shipping process.
If you do not receive a response from us by email to confirm the order change, we probably have not made the changes.
What should I do if my order doesn't arrive?
Please contact us if your order does not arrive as expected.
The item might lost on the shipping way.
we will reship new package for free.
Do you accept customized teamwear orders?
We welcome team and corporate orders and are pleased to be able to offer volume discounts.
We realize that your uniforms speak volumes about your team, which is why your on-field image is our primary concern.
Together with our professional staff of artists, your representative will work with you to create the exact personality and look for your team.
Please contact us by email at support@soccerfordream.com or Contact us by Whatsapp: +86 188 2624 8823